It all begins with our initial consultation where we get to know each other, and understand what your business needs to see if we’re a good fit.

After an in-depth discovery process with your team, we will provide a custom delivery & implementation plan taking into account your specific tech stack, systems, and business needs for your approval

Once you approve of the proposed implementation and engagement plan, it’s time to ink the partnership! Don’t worry - our terms of engagement are pretty straighforward so this is the time to cross our t’s and dot our i’s!

As an extension of your team, we ensure a seamless onboarding and transition period to get to know your specific workflows, systems, and communications. Efficiency and speed are essential here, as we strive to contribute value to your team ASAP.

We believe in continuous learning and development - our ad ops experts stay up to date with industry trends and encourage knowledge share. Understandably, we are also huge fans of detailed documentation which we can contribute for your team from Day 1.

Outside of providing weekly status updates on tasks/projects assigned, we proactively work with you to review and recommend ways to improve our partnership, including re-engineering processes and any change management necessary to bring your business to the next level. Continuous Improvement is our motto!